TERMS AND CONDITIONS
Acceptance of terms
The Company permits the use of this website subject to the terms and conditions. By
using this website in any way, you shall be deemed to have accepted all the terms and
conditions unconditionally.
Use of the Website
• You may only make a purchase on this website if you are 18 years of age or
older.
• You agree that you will not use any device, software or other instruments to
interfere or attempt to interfere with the proper working of this website. In
addition, you agree that you will not use any robot, spider, other automatic
devices, or manual process to monitor, copy, distribute or modify the website or
the information contained herein, without the prior written consent from an
authorised company representative.
• You may not use the website to distribute material which is defamatory,
offensive, contains or amounts to hate speech or is otherwise unlawful.
The contents of this Website, including any information, software, icons, text, graphics,
layouts, images, sound clips, trade names, logos and trademarks are protected by law,
including but not limited to copyright and trademark law, and are owned by or licensed
to the Company.
Secure shopping
Penmark Hospitality has partnered with PayFast to ensure your shopping experience is
secure and easy. PayFast is a PCI DSS Level 1 gateway.
Furthermore, PayFast have an SSL certificate and use Extended Validation SSL with
2048-bit encryption, the highest level encryption available to emsure a safe shopping
experience.
Prices
The prices displayed are inclusive of 15% VAT but exclude delivery costs. Though we
endeavour to ensure that the prices displayed on the website are accurate, it is possible
that erroneous prices may be displayed from time to time. In such cases, we shall not
be obliged to sell the product at the erroneous price and will correct erroneous prices as
soon as we become aware of them. Displaying a price on the website does not
constitute an undertaking by us to maintain that price for any length of time.
Agreement of sale
Placing a product in your trolley does not constitute an order for that product and we
cannot be held liable if the product is no longer available, or if the price has changed by
the time the checkout process is completed.
An agreement of sale comes into effect when either a credit card authorisation is
received from the issuing bank, or a bank transfer is reflected on our bank statement.
We reserve the right to cancel an order at any point in time without giving any reasons.
In this case, we shall be liable to refund any money already paid in respect of that order.
Please note that due to the nature of our business and the types of product that we
stock, our website will show a product as being available even if only one item is
available for sale. If you require a larger quantity than is available, we may not be able
to supply additional items at the same price, within the same time frame, or in some
cases, at all. For large orders, we would recommend that you contact us directly for
assistance.
Cancellation of Orders
Should you wish to cancel all or part of an order, please contact Penmark Hospitality.
Email: sh**@pe*****.za
Telephone: 041 484 7614 (Mon-Thurs: 8:00-16:30 & Fridays 8:00-16:00)
Privacy
Penmark Hospitality values your privacy.
Penmark Hospitality shall take all reasonable steps as required by the Protection of
Personal Information Act (4 of 2013) and the Promotion of Access to Information Act (2
of 2000), to protect your personal information that we collect through our website.
Contacts
Email: sh**@pe*****.za
Telephone: 041 484 7614 (Mon-Thurs: 8:00-16:30 & Fridays 8:00-16:00)
